JourneyCraft Experts

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Terms & Conditions

1. Acceptance of Terms

By accessing and using JourneyCraft Experts services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

JourneyCraft Experts provides travel planning, consultation, and booking services. We act as intermediaries between clients and travel service providers.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms will be clearly communicated during the booking process. Deposits may be required to secure reservations.

4. Cancellation Policy

Cancellation policies vary by service provider and destination. We will clearly communicate all applicable cancellation terms before booking confirmation.

5. Liability Limitations

JourneyCraft Experts acts as an agent for travel service providers. Our liability is limited to the extent permitted by law. Travel insurance is strongly recommended.

6. Force Majeure

We are not liable for delays, cancellations, or changes due to circumstances beyond our control, including but not limited to natural disasters, political events, or health emergencies.

7. Data Protection

We are committed to protecting your personal information in accordance with applicable data protection laws and our Privacy Policy.

8. Governing Law

These terms are governed by applicable local laws. Any disputes will be resolved through appropriate legal channels.

Last updated: January 2024

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Privacy Policy

1. Information We Collect

We collect personal information you provide directly, such as name, contact details, travel preferences, and payment information necessary to provide our services.

2. How We Use Your Information

Your information is used to:

• Provide travel planning and booking services
• Communicate about your travel arrangements
• Process payments and manage bookings
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We share your information only with:

• Travel service providers necessary for your bookings
• Payment processors for transaction processing
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Data portability

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

7. Contact Us

For privacy-related questions or to exercise your rights, please contact our Data Protection Officer through our official channels.

Last updated: January 2024

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.

3. Third-Party Cookies

We may use third-party services that set cookies, such as:

• Google Analytics for website analytics
• Social media plugins
• Payment processing services

4. Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

Last updated: January 2024